a. "CHI-GGN" means CALIFORNIA HYPNOSIS INSTITUTE GURGAON, which in short written as "CHI-GGN"

b .“CHI - GGN” means training, courses, services and Course Materials delivered  by CHI - GGN. Courses may be in various formats including, but not limited to, classroom scheduled seats (such as scheduled instructor led training at an CHI - GGN facility and remotely assisted instructional learning); onsite dedicated training at CHI - GGN, Customer or neutral site; lecture only training; online lecture only training; and web based self paced training.

c. “CHI - GGN Data Sheet” means an CHI - GGN standard specification document describing the details and features of the CHI - GGN offering to be provided.

d. “Statement of Work” or “SOW” means a document signed by CHI - GGN and Customer that describes the specific CHI - GGN to be provided by CHI - GGN. SOWs are generally applicable to dedicated training specific to Customer’s requirements.

e. “T&C’s” means this document entitled “CHI - GGN Terms and Conditions”.

f. "Course Materials” means courses, documentation (for example, questionnaires and process  guidelines), educational materials (for example, student workbooks, instructor guides, and  computer-based training), and other written information (in any form including electronic) and any other materials.

g. "Customer” means either (i) end-user CHI - GGN customer who purchases the CHI - GGN  described in these T&C from CHI - GGN or from an authorized CHI - GGN reseller, wholesaler, or distributor, or (ii) an CHI - GGN authorized reseller, wholesaler, or distributor who purchases CHI - GGN in order to provide such CHI - GGN to its customer. 

2. CHI - GGN

CHI - GGN will provide the CHI - GGN described in the applicable CHI - GGN Data Sheet and/or  Statement of Work in accordance with these T&Cs.


a. For open enrollment classes CHI - GGN will provide Customer with a reservation notice as soon as possible after receipt of Customer order and will provide Customer a confirmation notice after receipt of a valid method of payment or signed SOW, if applicable.

b. The parties hereby agree that they may do business electronically, including contract formation, order placement and acceptance. Any orders placed by Customer and accepted by CHI - GGN on any CHI - GGN.com website or CHI - GGN/Customer extranet site will create fully enforceable obligations that will be subject to the T&Cs. Such orders and acceptances will be deemed for all purposes to be: 1) business records originated and maintained in documentary form;

2) a “writing” or “in writing”; 3) “signed”; and 4) an “original” when printed from electronic files or records established and maintained in the normal course of business. The parties further agree not to contest the validity or enforceability of such transactions under the provisions of any applicable law relating to whether certain agreements are to be in writing or signed by the parties to be bound thereby and will be admissible if introduced as evidence on paper in any judicial, arbitration, mediation, or administrative proceeding to the same extent and under the same conditions as other business records originated and maintained in documentary form.

c. Acceptance of CHI - GGN will occur upon CHI - GGN’s performance of such services.


a. CHI - GGN warrants that all CHI - GGN will be provided in accordance with generally  recognized commercial practices and standards.

b. CHI - GGN makes no other warranty or representation as to the suitability or quality of the CHI - GGN Education Services. CHI - GGN expressly disclaims all liability for anything done or omitted in reliance upon the CHI - GGN or Training Materials. Customer shall have sole responsibility for fulfilling any requirements or accomplishing any objectives for which Customer purchased any CHI - GGN. THE WARRANTY CONTAINED IN THIS SECTION 4 IS IN LIEU OF AND CHI - GGN EXPRESSLY DISCLAIMS, AND CUSTOMER HEREBY EXPRESSLY WAIVES, ALL OTHER EXPRESS WARRANTIES OR CONDITIONS, AND ALL OTHER WARRANTIES, CONDITIONS, AND OBLIGATIONS IMPLIED IN LAW, INCLUDING WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR  PURPOSE.


a. Unless otherwise specified or agreed in writing by CHI - GGN, all courses shall commence on the date specified by CHI - GGN in the order confirmation or SOW. CHI - GGN reserves the right to change or cancel online lecture only training events up to 3 business days prior to the class start date and any other training event up to 10 CHI - GGN business days prior to the class start date.

b. CHI - GGN will use reasonable efforts to give notice of any cancellation of any course. If the course cannot be rescheduled, Customer may be entitled to a refund of any fee paid in respect of the cancelled services but shall not otherwise be entitled to any compensation, costs, losses or damages arising from such cancellation.

c. Cancellations or rescheduling of courses must be made within the specified number of CHI - GGN business days prior to the start date of the class or the full tuition will be charged. Such days will be specified in the SOW or order confirmation letter. 

d. CHI - GGN business days are Monday through Friday, excluding local CHI - GGN holidays.


a. CHI - GGN reserves the right to change course prices at any time. In the event of such change, confirmed registrations will be honored at the original price. Registrations confirmed by a purchase order within 30 days of a price increase will also be honored at the original price.

b. Prices do not include sales, use, service, value added or like taxes or customs duties. Such taxes and duties, when applicable, will be added to CHI - GGN's invoices. Further, if class deliveries are requested outside of the original invoicing country, it may be necessary for CHI - GGN to issue an invoice from the delivery country location.

c. All payments will be made within 30 calendar days of the date of invoice. These credit terms are subject to CHI - GGN credit approval. CHI - GGN may change credit terms upon reasonable notice at any time when, in CHI - GGN’s opinion, Customer’s financial condition, previous payment record, or the nature of Customer’s relationship with CHI - GGN so warrants.

d. When Customer has otherwise purchased a volume discounted education package, Customer may utilize such package for fulfillment of payment obligations for orders issued hereunder; provided, however sufficient credits must exist to pay in full for all CHI - GGN Education Services that will be delivered pursuant to the order. If additional credits are needed, Customer may purchase such credits from CHI - GGN or an authorized CHI - GGN reseller prior to the commencement of the CHI - GGN or provide another valid method of payment for  the difference. If Customer provides such other method of payment the volume discount will not apply.


a. All Course Materials provided for use throughout the course are the copyrighted works of CHI - GGN or the original content provider. Unless otherwise set forth in the SOW, the Course Materials are provided for the sole use of the person attending classes and may not be used by any other person and may not be reproduced, distributed or modified without the written permission of CHI - GGN.

b. CHI - GGN will defend or settle any claim against Customer regarding the CHI - GGN, to the effect that CHI - GGN knowingly infringed a patent, utility model, industrial design, copyright, trade secret, mask work or trademark in the country where such CHI - GGN Education Services are delivered; provided however that Customer promptly notifies CHI - GGN in writing of the claim, and Customer cooperates with CHI - GGN in, and grants CHI - GGN sole control of, the defense or settlement.


a. CHI - GGN’s total aggregate liability to Customer for any reason and upon all claims and causes of action hereunder will be limited to the amount of fees paid by Customer for the CHI - GGN Education Services giving rise to the claim or cause of action. This limitation applies to all causes of action or claims including without limitation breach of contract, breach of warranty, negligence, strict liability or other torts. In no event will CHI - GGN be liable for any consequential, special, indirect, incidental or punitive damages, including without limitation loss of data, loss of profits or loss of savings or revenue, even if it has been advised of the possibility of such damages.

b. In no event will any cause of action be brought against CHI - GGN more than one year after the cause of action has accrued.


d. The parties understand and agree that, to the extent permitted by applicable law, the foregoing exclusions and limitations of liability represent the parties’ agreement as to allocation of risk between them in connection with their respective obligations hereunder. The fees payable to CHI - GGN reflect, and are set in reliance upon, this allocation of risk and the exclusions and limitations of liability set forth in these terms and conditions.


a. Customer acknowledges and agrees that temporary interruptions of online training services may occur from time to time. CHI - GGN shall exercise reasonable care to prevent or minimize such interruptions.

b. CHI - GGN shall not be liable to Customer for any failure or delay in receiving or transmitting data, or for any loss of or corruption to any data arising out of or in connection with delivering or conducting online training services.

c. CHI - GGN may refuse any individual admission, to a course, that it considers to be a safety or security risk to other course participants or the premises where the course is being held. Additionally, CHI - GGN may request any person in breach of its course regulations to leave the CHI - GGN premises or other premises where the course is held. Fees paid for course participant not admitted due to these circumstances will be forfeited and Customer will not be entitled to a refund for any portion thereof.

d. CHI - GGN will not be liable for performance delays or for non-performance, due to causes beyond its reasonable control.  

e. Except with respect to CHI - GGN’s rights regarding the use of subcontractors, neither party may assign any rights or obligations hereunder without prior written consent of the other  party. CHI - GGN may, however, assign any rights and obligations hereunder to an affiliated entity at any time subject to written notice. These terms and conditions will be binding  upon and inure to the benefit of the parties and their respective successors and permitted assigns.

f. Customer who exports, re-exports or imports data purchased hereunder, assumes  responsibility for complying with applicable laws and regulations, and for obtaining  required export and import authorizations. CHI - GGN may suspend performance if Customer is in violation of applicable export laws.

g. Disputes arising in connection with these T&Cs will be governed by the laws of the country and locality in which CHI - GGN accepts the order.

h. If any term or provision herein is determined to be illegal or unenforceable, the validity or enforceability of the remainder of the terms or provisions herein will remain in full force and effect.

i. Customer will comply with the general obligations specified by these Terms and Conditions  together with any specific Customer obligations described in the Statement of Work, in a timely manner. Customer acknowledges that CHI - GGN's ability to deliver the CHI - GGN Education Services is dependent upon Customer’s full and timely cooperation with CHI - GGN, as well as the accuracy and completeness of any information and data Customer provides to CHI - GGN.

j. Neither party's failure to exercise any of its rights under these T&Cs will constitute or be deemed a waiver or forfeiture of those rights.

k. These T&Cs and, any applicable CHI - GGN order confirmation, SOW and/or CHI - GGN Data Sheet, constitute the entire agreement between CHI - GGN and Customer and supersede any previous communications, representations or agreements between the parties, whether oral or written, regarding  transactions hereunder. Customer's additional or different terms and conditions will not apply. Customer's purchase will constitute Customer's acceptance of these T&Cs which T&Cs may not be changed except by an amendment signed by an authorized representative of each party.